EWE & RAM in EUROPE PRINT for KG

Shipping Policy

It is very important to us that these irreplacable works are shipped safely. All prints/original works will be sent in protected packaging.  The tracking number is shared with the buyer as soon as the piece ships.  We will track it until it arrives at buyer's address. 

Returns:
If you would like to return a piece of artwork, please contact me and let me know within 7 days after the piece arrives.  I want you to be 100% Satisfied with your purchase! The Buyer is responsible for return shipping. Please contact me as soon as you decide you would like to return a piece. Full refunds will be given for returns upon seller receipt of returned product, minus the shipping costs.  In the event that you ordered and need to cancel your order, see cancellation policy below.  

Damages:
If damage is incurred in transit, please refuse the package upon reciept. If you have already signed for the product, contact us within 24 hours so that we can  file a report with the shipping company.  In the event that your piece was only slightly damaged, I can try to repair the piece. Your satisfaction is very important to me!

Cancellation: 
If you have ordered something, but need to cancel, please contact me as soon as possible. If the work has not shipped, you will receive a full refund. If you cancel, but the work has already shipped, you will be responsible for  return costs. A refund for the work minus the shipping costs will be issued when we receive the returned item. 

Copyright does not transfer with purchase. 
Artist maintains ownership and rights to reproductions and images. 
©2016, Alexandra Hall, All Rights Reserved